Ethical issues are not confined to whether public servants are just obeying the rules or not, although at times applying the rules will resolve the situation.

Some decisions are clear and easy, however in some cases it may be difficult to have certainty about the consequences of decisions that are made.  The obligation to act responsibly and ethically still applies irrespective of the complexity of the situation.

Commonwealth public servants must use their judgement and discretion when making decisions, taking into consideration four aspects:

1. What are the rules?

2. What is our role?

3. What are our responsibilities?

4. What is the right thing to do?